how much I am loving my new position?
At first, I was somewhat apprehensive going into it. I felt like I didn’t know enough; I felt like I was leaving my genealogical study and research behind; I was worried I’d fail miserably.
So far, so good! Of course, it’s early on, but I’m slowly becoming more comfortable in picking up the phone to call someone. I’m delegating tasks so that I’m not doing everything myself. I ask questions and give advice. And, I feel like I’m actually making a difference. I heard that phrase so many times in my previous career, and it must have resonated within me. I am thankful for those years working at the hospital and learning what I did; it has transferred nicely to my Muze job.
I attempt to use customer service skills, too. Customer service goes a long way…something as simple as actually actively listening to a person’s story or spelling their name right or giving them a heads up about a DNA test deal really make my job so worth it. I like being able to help people along on their family history journey or talking to them about our local history or listening to their stories about our county. My goal is to learn something new every day; so far, my new position has not let me down!
Now, I need your help! Pick your favorite: